Newark, United States

Mayor Booker asked the IBM team to find transformational opportunities in cost savings and revenue generation, as well as overall citizen and business experience with government. The IBM team produced a transformational framework for actionable improvement in Newark in both immediate and mid- to long-term time frames. The transformational framework included strategies for paperwork reduction, inter-departmental efficiency improvements, and citizen self-service opportunities.                             

City Leader
Cory A. Booker Mayor of Newark, New Jersey

The Honorable Cory A. Booker was elected as the 36th mayor of Newark on July 1, 2006. He was re-elected for a second term on May 11, 2010. Prior to serving as mayor, Booker was a member of the Newark Municipal Council from 1998-2002. In 2003, Booker founded the Newark Now charity.


Suzanne Wylie Chief Executive, Belfast City Council

Councillor Nichola Mallon Lord Mayor of Belfast

Team Members
Johnny Barnes General Manager Technology & CTO, Public Sector
Feri Clayton Director, Development Portfolio & Product Management, Enterprise Content Management Software
Scott Lawrence Operations and Strategy Enablement Business Intelligence & Performance Management, Business Analytics
Andy MacIsaac Public Sector Marketing
Shelley Mills-Brinkley CRM Practice Area Leader
Sham Vaidya IBM Distinguished Engineer AIS Service Area Leader, Emerging Architecture & Technology
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