Mayor Booker asked the IBM team to find transformational opportunities in cost savings and revenue generation, as well as overall citizen and business experience with government. The IBM team produced a transformational framework for actionable improvement in Newark in both immediate and mid- to long-term time frames. The transformational framework included strategies for paperwork reduction, inter-departmental efficiency improvements, and citizen self-service opportunities.
The Honorable Cory A. Booker was elected as the 36th mayor of Newark on July 1, 2006. He was re-elected for a second term on May 11, 2010. Prior to serving as mayor, Booker was a member of the Newark Municipal Council from 1998-2002. In 2003, Booker founded the Newark Now charity.