Providence, United States

The City of Providence has a once-in-a-generation opportunity to reclaim 19.5 acres of land from the rerouting of Interstate 195, a freeway whose path through the Jewelry District isolated the area from the wave of revitalization that swept downtown Providence. The development of a new Knowledge District on this land requires the coordination of city agencies, state officials, developers and non-profit organizations. Mayor Angel Taveras challenged the IBM Team to create actionable recommendations for better, data-driven land use management, with systems that will promote the robust development of the city within and beyond the Knowledge District. The team identified four focus areas: organization, processes, technology, and performance, with recommendations that facilitate greater efficiency, greater alignment, better collaboration, more transparency and clear measurements. A better land use management system will enable the City to foster economic development by delivering more predictable review and approval times.


The City of Providence has posted the team's report on their webpage.

City Leader
Angel Taveras Mayor of Providence, Rhode Island

Angel Taveras was elected Mayor of Providence in November 2010. He is the first Hispanic mayor of the City of Providence. Previously, Mayor Taveras participated in the 1999 Rhode Island Congressional Primary. He was a founding board member of New Urban Arts, and he has served on the board of the Providence Plan and the International Institute's Board of Advisors.


Suzanne Wylie Chief Executive, Belfast City Council

Councillor Nichola Mallon Lord Mayor of Belfast

Team Members
Maria Ebling Research Staff Member and Senior Manager, T.J. Watson Research Center
Hung Tack Kwan Senior Architect, Smarter Government, Smarter Cities and Public Safety Global Solution Center
Evaristus Mainsah IBM Assistant Treasurer
Tracy McNairn Integrated Technology Services Sales Executive, Canadian Public Sector
Steven Sakata Territory Manager, Hawaii and Guam
Jonathan Walkup Executive Consultant, Organizational Change Management Centre of Excellence
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