Philadelphia, United States

2011 challenge

Mayor Booker asked the IBM team to find transformational opportunities in cost savings and revenue generation, as well as overall citizen and business experience with government. The IBM team produced a transformational framework for actionable improvement in Newark in both immediate and mid- to long-term time frames. The transformational framework included strategies for paperwork reduction, inter-departmental efficiency improvements, and citizen self-service opportunities.

City Leader

Michael Nutter

Mayor of Philadelphia, Pennsylvania

Team Members

  • Ed Blatt

    • Senior Managing Consultant – Child Welfare, Public Health and Family Assistance
  • John Evans

    • Americas Business Consulting Executive, Worldwide Human Ability and Accessibility Center
  • Martha Vernon

    • Skills/Enablement Leader, Software Sales
  • Bertrand Portier

    • Executive IT Architect, Business Process Management
  • Mary Olson

    • Education Solution Specialist, West & Mid-West
  • Sugandh Mehta

    • Distinguished Engineer, Financial Services and Cloud Computing